Pensamiento gerencial y opciones estrategicas para las organizaciones privadas de desarrollo

A key issue is the PVO"s view of its microenterprise program: is it a tool to create employment or a tool to promote incipient entrepreneurs? Is the PVO a welfare or a promotion agency? The author claims that the purpose should be to create value and this requires a client orientation. Several dimensions of the Costa Rican environment that constrain creativity are discussed. The role of computers is also assessed. A reduction in public-sector employment opportunities has created a new clientele for PVO"s. Would-be bureaucrats could be transformed into entrepreneurs. The mission of PVO"s should be to promote entrepreneurship. A sensible program should include the sharing of experiences, the promotion of creativity, the sharing of risks, client-oriented technical assistance, firm-specific training, and sensitivity training. Determinants of success are low transaction costs, risk management, data management, loan collection, graduation. The paper ends with an exploration of dilemmas in PVO design. (Author abstract)