Rural communication services

PES covers the period 8/83-8/84 and is based on document review, site visits, and interviews with project staff. Despite implementation delays and equipment difficulties, the project is functioning as planned and providing valuable practical experience and data. Seven jungle communities have been equipped with audio conference-calling facilities, connecting them to each other and the rest of Peru and the world via an INTESTAT satellite linkage. Administrative and training teleconferences for rural staff of participating government ministries (health, education, and agriculture) have been initiated. Although funds for TA have been short, TA has been very effective in organizing field applications and training local staff. Data are being gathered by TA personnel for a detailed, empirical project evaluation. The greatest problem has been the chronic malfunctioning of project-supplied electronic equipment. The original equipment contractor developed cash-flow problems and was terminated by A.I.D. for default in mid-project. Also, ENTEL-Peru, currently responsible for equipment installation, operation, and maintenance, has had numerous individuals/departments involved. Thus there has been no single contractor accountable for the functioning of the full system. The communication satellite earth station transmitters have burned out repeatedly, possibly because local electricity (without voltage regulators) has been used to power the transmitters, rather than the project-supplied generators. Other equipment problems have included: inability to obtain generator spare parts and overdue test equipment; and poorly functioning teleconferencing bridge and switching equipment. Otherwise, ENTEL-provided radiotelephones, buildings, and local staff have generally been satisfactory. The key lesson learned: accountability for complex equipment procurements should be clearly established in advance and maintained throughout a project.