Professional Skills Development Course for Women in the Energy Sector

The course is designed to equip women with the ability to communicate effectively in the business environment, write business documents to professional standards, and present information in an organized and structured manner to achieve business objectives. Effective business communication skills are essential for successful performance in the workplace. Communication is the process of passing and receiving information from one person to another or to groups of people so that they are understood. Business communication involves giving and receiving information between individuals and/or groups in the workplace in such a way that they are understood, and can alter performance in the workplace. Successful communication influences either the thoughts, feelings, or actions of the recipient. The course outline includes topics such as communication basics, verbal and non-verbal communication, and active listening. Participants will also learn about writing business documents, including types of business documents, letters, emails, and reports. The course provides hands-on exercises and activities, such as an email etiquette self-assessment, email memo exercise, write a letter exercise, and writing coaching activity. The learning objectives of the course are to gain the ability to communicate effectively in the business environment, have the skills to write business documents to professional standards, and gain the ability to present information in an organized and structured manner to achieve business objectives. By the end of the module, participants will be equipped with the necessary skills to enhance their business communication and performance in the workplace. The course emphasizes the importance of effective communication in the workplace, and participants are encouraged to participate actively, be present, and be open to new ideas. The online ground rules include turning on the camera, muting the mic when not speaking, raising a hand to speak, and using the chat to comment, ask questions, or seek help. The course is designed to be interactive, and participants are encouraged to engage with the facilitator and their peers throughout the training.