THE LOUIS BERGER GROUP, INC.
The Certified Trainer Workshop is a Training of Trainers (TOT) program designed to equip trainers with the necessary skills and knowledge to deliver effective training sessions.
2009 · 158 pages

Abstract
The program is part of the USAID-Tijara Provincial Economic Growth Program, which aims to promote economic growth and development in Iraq. The workshop is structured around several key modules, including methodologies for trainers, communication skills, trainer competencies, and setting the stage for successful training sessions. The program also covers marketing and measuring, session plans, structured exercises, and certification principles. One of the key components of the workshop is the emphasis on communication skills, which includes quality service philosophy, three-step process, and transitional phrases. The program also highlights the importance of trainer competencies, including characteristics and attributes, calm and competent trainer, and trainer's personal SWOT analysis. The workshop also provides guidance on setting the stage for successful training sessions, including bringing the right attitude, giving presentations, and providing feedback. Additionally, the program covers marketing and measuring, including registering participants, measuring client satisfaction, and responding to needs. The program includes several session plans, including training-of-trainers (TOT) certified trainer, simplified business start-ups, and how to improve a business. The program also includes structured exercises, such as how to start (or improve) a business experiential exercises, and individualized goals sessions. The certification principles module covers what are certification principles, SBDC acceptance criteria for a trainer, SBDC interview score, trainers professional code, and setting standards. The program also includes addenda, such as suggested reading, about the BDS team, templates, and training event evaluation survey. The Certified Trainer Workshop is a comprehensive program that covers various aspects of training, including methodologies, communication skills, trainer competencies, and setting the stage for successful training sessions. The program is designed to equip trainers with the necessary skills and knowledge to deliver effective training sessions, and to promote economic growth and development in Iraq. The program includes several key components, including methodologies for trainers, communication skills, trainer competencies, and setting the stage for successful training sessions. The program also covers marketing and measuring, session plans, structured exercises, and certification principles. The program is designed to be flexible and adaptable to the needs of the trainers and the training sessions. The program includes several templates and tools, such as marketing plan, financial statements, and business plan, which can be used to support the training sessions.
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