DELOITTE CONSULTING, LLP
The Strengthening Utilities and Promoting Energy Reform (SUPER) Task Order is a U.S.-based program funded by the United States Agency for International Development (USAID] and implemented by Deloitte Consulting LLP.
2023 · 51 pages

Abstract
The program aims to promote commercialization and effective reforms that will enhance the financial viability and long-term sustainability of developing countries' electricity systems, and enable their expansion and growth, as well as establish the necessary preconditions for clean energy investments. The SUPER program focuses on strengthening the enabling environment for utilities in the Caribbean and Central America region. This includes promoting regulatory reforms, improving cybersecurity, and enhancing the capacity of utilities to manage and mitigate cyber risks. The program also aims to support the development of a robust cybersecurity framework that will enable utilities to protect their critical infrastructure and ensure the reliability of the power supply. The program's approach to cybersecurity is centered on the development of a comprehensive cybersecurity framework that will address the unique challenges and risks faced by utilities in the region. This framework will provide a structured approach to managing and mitigating cyber risks, and will include guidelines for the implementation of cybersecurity measures, as well as standards for the development of a robust cybersecurity culture within utilities. The SUPER program has identified several key areas of focus for its cybersecurity efforts, including the development of a national cybersecurity strategy, the establishment of a Computer Security Incident Response Team (CSIRT), and the implementation of policies and regulations pertaining to critical infrastructure. The program is also working to enhance the capacity of utilities to manage and mitigate cyber risks, through the provision of training and technical assistance, as well as the development of a cybersecurity awareness program for utilities. The program's country-level analysis has identified several key findings and recommendations for each country in the region. For example, in Antigua and Barbuda, the program has identified a need for a national cybersecurity strategy and the establishment of a CSIRT. In Barbados, the program has recommended the implementation of policies and regulations pertaining to critical infrastructure, as well as the development of a cybersecurity awareness program for utilities. The SUPER program has also identified several key best practices and lessons learned from its work in the region. For example, the program has found that the development of a comprehensive cybersecurity framework is critical to the success of a utility's cybersecurity efforts. The program has also identified the importance of engaging with stakeholders, including regulators, utilities, and utilities' customers, in the development and implementation of a cybersecurity framework. The program's evaluation of its work in the region has identified several key outcomes and impacts. For example, the program has found that the development of a comprehensive cybersecurity framework has improved the cybersecurity posture of utilities in the region. The program has also identified a significant increase in the number of utilities that have implemented cybersecurity measures, such as firewalls, intrusion detection systems, and incident response plans. Overall, the SUPER program has made significant progress in strengthening the enabling environment for utilities in the Caribbean and Central America region. The program's focus on cybersecurity has improved the cybersecurity posture of utilities in the region, and has provided a structured approach to managing and mitigating cyber risks. The program's country-level analysis has identified several key findings and recommendations for each country in the region, and has provided a framework for the development of a comprehensive cybersecurity framework that will enable utilities to protect their critical infrastructure and ensure the reliability of the power supply.
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Classification
USAID DEC