Using Data-Driven Management to Improve Water Service Provider Performance

The USAID Water and Sanitation Project in Haiti is a five-year project aiming to improve urban water and sanitation in Haiti.

2022

Abstract

It works in partnership with Haiti’s National Water and Sanitation Authority (DINEPA), its regional offices (OREPAs), and local water utilities (CTEs) to improve the performance of urban and rural water service providers by using a data-driven management approach. This project initially targeted 5 utilities for support, but by the end of the project DINEPA decided to expand the approach to all 27 urban water utilities in Haiti. In this learning note, key elements of the data-driven model are defined, as well as information about how they were applied in Haiti and insights from the experience to help others apply a similar approach.

Connected topics

Using Data-Driven Management to Improve Water Service Provider Performance

March 13: Joint State-USAID Workshop Focuses on Global Water Strategy

Lessons Learned from Twelve Years of Urban Sanitation Work in Haiti

Haiti: USAID Water and Sanitation Project - Climate Risk Management Case Study

WASH and COVID-19 Longitudinal Data Collection Final Findings

Documents in this collection

USAID Global Water and Development Report FY 2017

Drinking Water Supply and Sanitation Practices of Poor and Underserved Populations in Benin and Côte D’Ivoire

March 13: Joint State-USAID Workshop Focuses on Global Water Strategy

Lessons Learned from Twelve Years of Urban Sanitation Work in Haiti

Haiti: USAID Water and Sanitation Project - Climate Risk Management Case Study

WASH and COVID-19 Longitudinal Data Collection Final Findings