USAID MOMENTUM
The document is a technical brief on MOMENTUM's approaches to using client-facing digital health tools to meet clients' health information needs.
2024

Abstract
It presents the findings of a learning exploration on the use of digital health interventions to improve health outcomes, particularly in the areas of maternal, newborn, and child health, and voluntary family planning and reproductive health. The brief highlights the types of digital health interventions used, the barriers to healthy behaviors they address, and the intermediate outcomes they aim to achieve. It also discusses the lessons learned from the exploration, including the key factors driving success, such as the importance of developing medically accurate and conversational message content, incorporating feedback mechanisms, and providing live support or referrals.
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