CUSTOMER INFORMATION SYSTEM (CIS) APPLICATION USER MANUAL Volume II

The manual is intended to provide detailed instructions for users on how to navigate and utilize the CIS application. The CIS application is designed to manage customer information for the power distribution program in Pakistan. The application is used to capture and update customer data, including general consumer information, MDI consumer information, and company/WAPDA employee information. The application also allows users to perform various tasks, such as data entry, updating, and posting of customer information. The manual is divided into 10 sections, each covering a specific aspect of the CIS application. Section 1, Introduction, provides an overview of the CIS application and its purpose. Section 2, General Consumer Addition, explains the process of adding general consumer information to the application, including data entry, updating, and posting. Section 3, MDI Consumer Addition, covers the process of adding MDI consumer information to the application, including data entry, updating, and posting. Section 4, General Consumer CP-136 Change, explains the process of updating general consumer information in the application, including data entry, updating, and posting. Section 5, MDI Consumer Master CP 137 Change, covers the process of updating MDI consumer information in the application, including data entry, updating, and posting. Section 6, Company/WAPDA Employee, explains the process of adding company/WAPDA employee information to the application, including data entry, updating, and posting. Section 7, General-MDI-General Conversion (CP 142), covers the process of converting general consumer information to MDI consumer information in the application, including data entry, updating, and posting. Section 8, Unregistered Consumer (CP 136D), explains the process of adding unregistered consumer information to the application, including data entry, updating, and posting. Section 9, Street Light Connection Entry, covers the process of adding street light connection information to the application, including data entry, updating, and posting. Section 10, Consumer Meter Data Change Request, explains the process of requesting changes to consumer meter data in the application, including data entry, updating, and posting. Throughout the manual, detailed instructions and screenshots are provided to guide users through each step of the CIS application. The manual is intended to be a comprehensive resource for users of the CIS application, providing them with the knowledge and skills necessary to effectively utilize the application.