Microcomputer training for the Government of Kenya : the case of the Kenya Institute of Administration

In 1986, the Kenya Institute of Administration (KIA) established a microcomputer training program for government officers and secretaries to develop skills in word processing, spreadsheets, database management, and statistics. This article analyzes prospects for institutionalizing KIA"s microcomputer training program by reviewing its initial evolution, present status, and future directions. The article concludes that intensive residential training geared to enduser computing can greatly facilitate access to this technology by government staff and improve government productivity. (Author abstract)