خريطة المعرفية في وزارة الصحة

The project aimed to identify and categorize explicit and implicit knowledge within the ministry. A survey was conducted among senior officials, and all submitted documents were reviewed by the advisory team. The knowledge map is divided into three main sections: procedural knowledge, conceptual knowledge, and social network knowledge. Procedural knowledge refers to the explicit knowledge related to operations and procedures within the organization, which contributes to the value of the process. Conceptual knowledge, on the other hand, involves the classification and description of knowledge types, their uses, and applicable standards. The knowledge map categorizes knowledge into general, operational, and strategic information. The social network analysis, conducted through individual interviews with senior officials, revealed that the social network within the ministry is primarily based on friendship rather than fellowship or reliance on implicit knowledge at both individual and organizational levels. The majority of institutions seeking to implement knowledge management face low demand for knowledge from departments that have conducted individual interviews with them. This may be due to a focus on operational rather than strategic thinking, and the fact that most of these needs are internal, indicating a pressing need for access to information. The knowledge map covers the category of leaders/experts within the ministry through individual interviews with a sample of leaders. The individual interviews with the sample of leaders indicated the presence of expert categories within the ministry that are relied upon professionally and administratively. When identifying human resources with expert knowledge through the implicit knowledge collection form, it was found that the situation in the ministry is as follows: 1. The accumulated experience of these leaders totaled 462 years of experience. 2. The accumulated experience of these leaders within the ministry totaled 402 years of experience (85.5%). 3. The accumulated experience of these leaders outside the ministry totaled 58 years of experience (14.5%). These tables can be completed based on the implicit knowledge collection form prepared for this purpose. It is recommended to follow this form with a comprehensive and complete measurement of essential skills and competencies for all employees (it is possible to start with middle-level officials). The conclusions emphasized the need to develop a plan to provide these knowledge needs, discuss providing them, and set a timeline for the process, as well as measuring the impact of providing these needs on related processes and achieving related goals. The conclusions also indicated that the success of these steps depends on the existence of a central body responsible for knowledge management activities, in addition to other factors mentioned in detail in the document analyzing the knowledge situation in the ministry. The Ministry of Health was established in 1921, and in 1926, the first law regulating health affairs was issued, which continued until 1939, when the Health Department was merged with the Ministry of Interior. In 1946, there were 7 hospitals in Amman, including the Infectious Diseases Hospital, the Surgical Hospital, the Eye Hospital, the Central Prison Hospital, the Italian Hospital, Dr. Qasim Malhas Hospital, and Dr. Boutros Abu Sabha Hospital. The Ministry of Health was established as an independent ministry in 1950, under the name Ministry of Health, and in 1966, Law No. 43 on Public Health was issued, which was amended by Law No. 21 in 1971, and subsequently amended several times until Law No. 47 on Public Health was issued in 2008.