Activity Monitoring, Evaluation, and Learning Plan - Integrated Water Solution Support Technical Assistance

The activity began on July 9, 2019, and aims to strengthen the capabilities of Egypt's Holding Company for Water and Wastewater (HCWW) and its subsidiaries to implement recent Government of Egypt (GOE) initiatives aimed at improving the operational performance and financial sustainability of the water and wastewater sector (WWS). The IWSSTA activity focuses on five Water and Sanitation Companies (WSC) in Minia, Assiut, Sohag, Qena, and Luxor, working on four pillars within each WSC: operational efficiency, asset management, quality of service, and cost recovery. The contract provides eight expected results (ERs), including full coverage of operation and maintenance costs, increased coverage of repair and replacement costs, improved operational efficiency, full automation of asset management systems, increased revenue from water and wastewater tariffs, improved collection of water and wastewater fares, reduced unaccounted water from leakage and illegal connections, and development of a sustainability and replicability plan. The IWSSTA activity will use a variety of quarterly and annual indicators to track progress of the eight expected results and the overall progress. The Monitoring, Evaluation, and Learning (MEL) Plan outlines the overall approach and the specific methods for monitoring and evaluating the activity's progress. The MEL Plan is divided into several components, including a monitoring plan, an evaluation plan, and a learning plan. The monitoring plan outlines the phases of monitoring, including design, collection, review, management, and analysis. The evaluation plan includes internal evaluations and plans for collaborating with external evaluators. The learning plan outlines learning questions, learning activities, and roles, responsibilities, and schedules. The IWSSTA activity will work with various stakeholders, including the HCWW, its subsidiaries, and the five WSCs, to achieve the expected results. The activity will also use various tools and resources, including the FOCAS tool, to support its monitoring and evaluation efforts. The IWSSTA activity aims to contribute to the larger USAID/Egypt effort to increase access to clean water and sanitation for Upper Egypt's rural population. The activity's expected results are aligned with the GOE's initiatives to improve the operational performance and financial sustainability of the WWS. The IWSSTA activity will use a variety of indicators to track progress, including performance indicators, such as the percentage of operation and maintenance costs covered, the percentage of repair and replacement costs covered, and the percentage of unaccounted water from leakage and illegal connections. The activity will also use contextual indicators, such as the number of customers served, the number of complaints received, and the number of water and wastewater fares collected. The IWSSTA activity's monitoring and evaluation efforts will be led by the Activity Manager, with support from the Deputy Chief of Party and the Monitoring and Evaluation Specialist. The activity will also work with external evaluators and consultants to support its monitoring and evaluation efforts. The IWSSTA activity's learning plan outlines the learning questions, learning activities, and roles, responsibilities, and schedules. The activity will use various learning activities, including workshops, training sessions, and focus group discussions, to support its learning efforts. The IWSSTA activity's resources include a budget of $10 million, a team of 10 staff members, and a variety of tools and resources, including the FOCAS tool. The activity will also work with various stakeholders, including the HCWW, its subsidiaries, and the five WSCs, to achieve its expected results. The IWSSTA activity's change log outlines the changes made to the activity's scope, schedule, and budget. The activity's change log will be updated regularly to reflect any changes made to the activity's scope, schedule, and budget. The IWSSTA activity's indicator summary tables outline the indicators used to track progress, including performance indicators, contextual indicators, and learning indicators. The activity's indicator summary tables will be updated regularly to reflect any changes made to the indicators used to track progress. The IWSSTA activity's performance indicators reference sheets outline the performance indicators used to track progress, including the percentage of operation and maintenance costs covered, the percentage of repair and replacement costs covered, and the percentage of unaccounted water from leakage and illegal connections. The activity's performance indicators reference sheets will be updated regularly to reflect any changes made to the performance indicators used to track progress. The IWSSTA activity's FOCAS tool is a management information system used to track progress and support decision-making. The FOCAS tool will be used to track progress against the activity's expected results and to support decision-making. The IWSSTA activity's comments response matrix outlines the comments received from stakeholders, including the HCWW, its subsidiaries, and the five WSCs. The activity's comments response matrix will be updated regularly to reflect any comments received from