COUNTERPARTS SET TARGETS, SHIFTING THE OWNERSHIP DYNAMIC AND ALIGNING INTERESTS AND GOALS
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Cypress is a program supported by Deloitte's operational tools and techniques.
2013 · 13 pages

Abstract
These tools and techniques are designed to implement the company's differentiators. The counterpart is a key component of the Cypress program, responsible for setting targets and shifting the ownership dynamic. This approach aligns the interests and goals of the parties involved. The counterpart's role involves several key activities. First, they need to identify a champion to lead the initiative. The future sector design and responsibilities of the organization must also be determined. Additionally, the entity's objectives and goals must be publicized, and a SWOT analysis may be conducted to identify areas of strength, weakness, opportunity, and threat. The performance indicators for the future organization must be developed, and a performance management and monitoring system must be established. This system involves collecting and reporting data, analyzing the information, and using it to inform management decisions. The six strategic objectives of GSE's corporate strategy for 2013-2017 are: maintaining operational reliability, ensuring readiness for regional electricity trading, ensuring financial compatibility and planning, maintaining an internal IT framework, establishing a performance improvement framework, and promoting a knowledge management culture. The analysis addresses information asymmetry between the technical assistance provider and the counterpart regarding current and potential performance. This involves assessing the current organization's performance against targets, benchmarking performance indicators against international best practices, and identifying areas of weakness and needed support. The design phase of the program involves defining future activities, designing new processes, identifying areas of needed support, and proposing and agreeing on technical assistance. This includes designing the organization, identifying needed resources, creating job descriptions, aligning pay with performance, developing a capacity training program, and developing internal procedures. The process mapping exercise involves seven steps: gathering and reviewing existing documentation, identifying weaknesses in the current documentation, identifying inputs and outputs of the process, generating draft procedures, reviewing draft procedures with the implementation team, developing an implementation plan, and implementing and training the process. The performance management system involves developing a performance management and monitoring system, which involves collecting and reporting data, analyzing the information, and using it to inform management decisions.
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