Semi-Annual Performance Report: Organizational Development Activity

The report covers the period from July 1, 2020, to December 31, 2020. The primary purpose of ODA is to drive enhanced delivery of exponential development advancements for the Ugandan people by supporting the USAID/Uganda Mission to increase Organizational Health (OH). ODA focuses on five foundational domains to enhance team, cross-team, and organizational mindsets, practices, and performance. These domains are: Working Environment, Direction & Leadership, Capabilities, Motivation, and Learning & Innovation. Each domain contains three to five contributing elements. ODA's work to date has focused on specific elements, while measurement and reporting are captured on both the domain and element level. The report highlights the progress made in 2020 in improving the Mission's OH. The data shows a significant increase in the Mission's OH across all five domains. The Working Environment domain saw a 6.9% increase, Direction & Leadership saw a 3.4% increase, Capabilities saw a 3.8% increase, Motivation saw a 0.4% increase, and Learning & Innovation saw a 0.7% increase. Validated examples of OH progress recorded in 2020 include increased trust between teams in the EG office, increased cohesion between DRG office staff, and a smooth transition of the DRG Office Director. Additionally, the FSN Committee has become a credible communication channel between the FSN Community and Mission Leadership. ODA's midpoint reflections on how they are contributing to Mission OH include defining minimum viable conditions for OH implementation success, bridging transition points at the Mission, co-creating a clear framework for organizational development, and maintaining an objective, Mission-wide perspective. The report also highlights ODA's lessons and pivots to better support Mission OH going forward. These include adapting to major shocks, refining reporting and measurement to reflect a Mission-wide view, and accounting for Mission cycles, processes, and operations. The report concludes by highlighting the progress made in 2020 and the lessons learned and pivots applied. It also emphasizes the importance of continuing to adapt and refine ODA's approach to better support Mission OH. The report is grounded in the OH framework, tailored by ODA to the USAID/Uganda Mission, the ODA Monitoring, Evaluation, and Learning Plan (AMELP), and ODA's July to December 2020 Work Plan. The report structure and context are outlined in Section 1, which provides an introduction to the report. Section 2 presents how ODA has improved the Mission's OH, based on refined measurement approaches and resulting data analysis. Section 3 reflects on the implementation of this activity, presenting successes, lessons learned, and pivots applied, followed by challenges and updates specific to this six-month reporting period. The report highlights the importance of collaboration and engagement between ODA and the Mission. Despite the challenges posed by COVID-19, the number of Mission-ODA touchpoints rebuilt to be even higher than prior to the holidays. ODA worked to meet the Mission where it was - online - in terms of meetings, materials, relationships, and trust. Overall, the report provides a comprehensive overview of ODA's progress in improving the Mission's OH and highlights the importance of continued collaboration and adaptation to achieve this goal.