The Platform Executive: Technology Shaping of Executive Cognition during Digital Service Innovation
Sign inKWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
Digital service innovation has become a dominant force in the modern business landscape, with many small to medium-sized digital organizations emerging to capitalize on this trend.
2021 · 9 pages

Abstract
The use of digital technologies has a profound impact on the cognition of executives in these organizations, shaping their thought processes and decision-making abilities. However, the relationship between technology and executive cognition is a relatively underresearched area, with limited understanding of how digital technologies influence executive cognition. This paper seeks to address this knowledge gap through an empirical study informed by critical realism and media ecology theory. The study examines the combined influence of digital platforms and applications, service innovation, and executive functions on executive cognition. The research aims to explain how and why digital technology shapes executive cognition, leading to the conceptualization of the executive of the digital organization as a platform. The Platform Executive is characterized by cognitive restructuring in a rapid and innovative manner during engagement with digital technologies. This cognitive restructuring enables executives to adapt to changing market conditions and make informed decisions about digital service innovation. The study's findings have significant implications for our understanding of executive cognition in digital organizations and highlight the need for further research in this area. The study's methodology involves a qualitative analysis of data from digital organizations, focusing on the role of digital technologies in shaping executive cognition. The data collection process involved in-depth interviews with executives from digital organizations, as well as a review of existing literature on executive cognition and digital service innovation. The study's findings suggest that digital technologies have a profound impact on executive cognition, influencing the way executives think, learn, and make decisions. The use of digital platforms and applications enables executives to access vast amounts of information, analyze data, and make informed decisions about digital service innovation. However, the study also highlights the challenges associated with digital technology adoption, including the need for executives to develop new skills and competencies to effectively utilize digital technologies. The study's results have significant implications for digital organizations, highlighting the need for executives to develop a deep understanding of digital technologies and their impact on executive cognition. The study's findings also suggest that digital organizations should prioritize the development of executive cognition skills, including the ability to analyze data, make informed decisions, and adapt to changing market conditions. The study's conceptualization of the executive as a platform has significant implications for our understanding of executive cognition in digital organizations. The platform executive is characterized by cognitive restructuring in a rapid and innovative manner during engagement with digital technologies. This cognitive restructuring enables executives to adapt to changing market conditions and make informed decisions about digital service innovation. The study's findings also highlight the need for further research in the area of executive cognition and digital service innovation. The study's results suggest that digital organizations should prioritize the development of executive cognition skills, including the ability to analyze data, make informed decisions, and adapt to changing market conditions. The study's conceptualization of the executive as a platform also highlights the need for further research into the role of digital technologies in shaping executive cognition. The study's methodology involved a qualitative analysis of data from digital organizations, focusing on the role of digital technologies in shaping executive cognition. The data collection process involved in-depth interviews with executives from digital organizations, as well as a review of existing literature on executive cognition and digital service innovation. The study's findings suggest that digital technologies have a profound impact on executive cognition, influencing the way executives think, learn, and make decisions.
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