USAID DEC
The evaluation of the training series focused on improving metering processes for large commercial and industrial customers and preparing for a transition to Advanced Metering Infrastructure (AMI) for those customers.
51 pages

Abstract
The training covered various topics, including relevant data capture, billing, and collection initiatives, meter configuration data, meter reading options, and handheld unit business. The majority of participants found the training on relevant data capture, billing, and collection initiatives to be relevant to their current work or assignment. Similarly, the training on meter configuration data and meter reading options was found to be helpful and relevant to their current work or assignment. The training on the handheld unit's business was also found to be helpful and relevant to their current work or assignment. The training on the importance of the meter reader was relevant to the participants' current work or assignment. The training on meter reading best practices was found to be helpful and relevant to their current work or assignment. The training on integrated handheld unit integration was also found to be helpful and relevant to their current work or assignment. The training provided viable next steps and recommendations that participants felt they would use in their current work. The training on the importance of billing and collection to their current work or assignment was also found to be relevant. The KPLC case study was helpful and relevant to the participants' current work or assignment. The application of the training to the participants' work was also found to be helpful and relevant. The training series was well-received by the participants, with the majority finding the training to be relevant and helpful. The training provided valuable insights and recommendations that participants felt they would use in their current work. The training on various topics, including metering processes and AMI transition, was found to be relevant and helpful to the participants' current work or assignment.
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USAID DEC